Hello, I’m Prateek Kunwar, a Product Manager with 8+ years of experience at the forefront of Generative AI and Conversational AI innovation. I specialize in building scalable enterprise AI solutions that unlock operational efficiency, elevate customer experiences, and turn cutting-edge technology into measurable business value.
From deploying enterprise-grade language models to designing intelligent virtual agents, I help global organizations harness the power of AI to automate processes, accelerate decision-making, and achieve digital transformation at scale.
Seasoned Manager with 7+ years of experience in team leadership, project delivery, and operational strategy. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Orchestrate comprehensive AI product strategy across sales and customer service divisions, managing a $2.1M annual budget and overseeing 4 concurrent generative AI model deployments, delivering 15% under budget.
Pioneered enterprise-wide scaling of NLP sales optimization engines, expanding user adoption by 200% and maintaining a 40% lead conversion rate through predictive analytics.
Architected and implemented a C-suite reporting framework for AI ROI measurement, integrating SAP analytics and business intelligence dashboards to drive data-driven strategic decision-making across 5 departments.
Spearheaded the development and production deployment of a generative text model for sales teams, boosting client targeting accuracy by 25% and increasing sales conversions by 40% through advanced NLP analytics and machine learning algorithms.
Engineered an AI-powered SAP query interface that automated 15,000+ monthly data requests, delivering actionable insights via interactive data visualization dashboards.
Led diverse cross-functional teams (Engineering, Data Science, UX) in designing and deploying robust data integration pipelines, optimizing ETL processes and reducing data latency by 30%.
Drove operational excellence initiatives by identifying process inefficiencies, eliminating 20%-redundant workflows and achieving $500K in annual cost savings through process optimization.
Designed and implemented a productivity dashboard for 500+ users utilizing business intelligence tools, resulting in 35% improvement in task efficiency and informed business decision-making.
Developed a custom Excel-to-XML automation tool, significantly reducing manual workload by 200 hours/month and enhancing data processing efficiency.
Deployed 15+ conversational AI chatbots (RASA/Dialogflow), handling over 10K+ monthly customer interactions with 90% user satisfaction.